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geevo

PRIVACY POLICY

1. Introduction

Welcome to geevo, where we are revolutionizing the ticketing experience. Geevo offers state-of-the-art technology tools to empower organizers to manage, sell, and promote small events. Our comprehensive suite of services is meticulously designed to streamline event organization and engagement, ensuring your event management process is seamless and practical. As part of our services, we collect information about you, which we will detail in this Privacy Policy.

This Privacy Policy is of utmost importance as it outlines how we collect, use, and disclose your information. The terms “geevo,” “we,” “us,” and “our” include geevo, Inc. and our affiliates. We use the terms “user,” “you,” “attendee,” “organizer,” and “your” to mean any person using our Platform or attending related events, including any organization or person using the Platform on an organization’s behalf. This Privacy Policy applies to processing information about users and other individuals we collect when you use our “Platform,” which means any website, application, or services we offer or when you communicate with us.

2. Information Collection

At geevo, we collect information about you in various ways to provide and enhance our services. We do this to ensure that we can offer you the best possible experience on our Platform and to improve our services based on your needs and preferences. Here’s how we collect your information:

2.1 Direct Information Collection:

  • Account Registration and Service Use: We collect information when you create an account, use the Platform, attend an event, visit our website, and communicate with us.

  • Forms and Communications: Information you provide by filling out forms or communicating with us, including identifiers such as your name, username, email address, postal address, phone number, and payment method data. This may also include demographic information, photos, interests, gender, date of birth, and professional details like your role and company.

  • Optional Information: You can provide additional information, such as gender, which is not mandatory but can enhance your experience with us.

2.2 Automatic Information Collection:

  • Log Information: We collect information on your use of the Platform, such as browser type, access times, pages viewed, your IP address, and the previous page you visited before our Platform.

  • Device Information: Information about your device, including hardware model, operating system, unique device identifiers, and mobile network information.

  • Geolocation Information: With your consent, we collect your device's location data when you enable location services. We may also approximate your location from your IP address based on your device settings.

  • Cookies and Tracking Technologies: We and our service providers use cookies, pixel tags, and other tracking technologies to improve our services and track usage of our Platform. For more details, refer to our Cookie Policy.

2.3 Information from Third-Party Sources:

  • Social Media and Other Platforms: Information collected when you connect your account to third-party services, such as social media.

  • Invitations and Imported Contacts: Information we collect through features like invitations and when you import contacts into our Platform.

This data helps us to tailor and enhance your experience, ensuring that our services meet your needs effectively.

3. Use of Information

At geevo, we use the information we collect about you for multiple purposes to enhance our services and your experience. Here’s how we use your information:

3.1 Operating our Platform:

  • Service Provision and Maintenance: We use your information to provide, maintain, and improve the Platform, process transactions, and develop new services, such as by including you in tests or pilots of new functions. Personalization: We will personalize your experience by suggesting content you might be interested in and allowing integration with third-party social media services if connected. For example, if you have indicated an interest in music events, we may suggest upcoming concerts in your area. Similarly, if you have connected your social media account, we may show you events your friends are interested in.

  • Security and Compliance: To monitor and analyze trends, usage, and activities, and to detect, prevent, or address fraudulent or illegal behavior, we use the information to protect the rights, property, or safety of geevo and others, enforce our policies, and comply with laws and government requests.

  • Administrative Actions: Perform accounting administrative tasks and manage legal claims.

3.2 Communicating With You:

  • Customer Support: Respond to your comments, questions, requests, and provide customer service.

  • Marketing and Communications: Communicate with you about products, services, and events offered by us and others, conduct surveys, notify you about nearby events, and send updates, alerts, and administrative messages based on your communication preferences.

3.3 Advertising and Other Uses:

  • Tailored Advertising: Deliver content, features, or advertisements that match your profile or interests on and off the Platform.

  • Promotions: Facilitate contest promotions and send marketing communications as the law permits.

  • Data Combination: Combine information we collect with other information for the purposes described in this Privacy Policy.

3.4 Legal Basis for Processing:

  • Contractual and Legal Compliance: We process information to fulfill our contractual obligations, such as sending essential service updates under our Terms of Service.

  • Legitimate Interests: We process information based on our legitimate interests, such as direct marketing, fraud prevention, and improving our Platform, unless your rights override these interests.

  • Consent and Legal Obligations: We also process sensitive information based on your consent or legal obligations to protect your or another person's vital interests.

4. Information Sharing and Disclosure

At geevo, we value your privacy and share your information only in ways described in this Privacy Policy. Here are the circumstances under which we may share your information. We believe in transparency and want you to feel informed about how your data is shared.

4.1 Sharing on the Platform:

  • User Interactions: Information that is public on our platform may be accessed by others both on and off the Platform, depending on your account settings and the nature of your interactions.
  • Public Profiles: Some information, such as usernames, is always public, while other data, like interests, can be made private based on your preferences.

4.2 With Service Providers:

  • We employ third-party service providers to assist in operating and improving the Platform. These include payment processors, email services, survey administrators, and customer support vendors. They may access, process, and store information under confidentiality obligations for the purposes we authorize.

4.3 Analytics and Advertising Partners:

  • We share information with partners or use technologies like cookies and web beacons to analyze Platform usage and deliver targeted advertising.

4.4 Compliance and Protection:

  • We may disclose information to authorities or third parties if required by law or to protect our rights, property, or safety, prevent fraud, or enforce our policies.

4.5 Corporate Transactions:

  • If geevo is involved in a merger, acquisition, or sale of assets, your information may be transferred or shared as part of that transaction.

4.6 Social Sharing Features:

  • The Platform may offer social sharing features that let you share actions on our Platform with other services. The use of shared data by third-party services is governed by their privacy policies, which we do not control.

4.7 Affiliate Sharing:

  • We may share information with our affiliates or in connection with corporate restructuring. We could share your information with current or future corporate parents or subsidiaries.

4.8 Aggregated or De-Identified Data:

  • We may share de-identified or aggregated information freely, such that it no longer identifies you, which is not subject to this Privacy Policy.

4.9 With Your Consent:

  • We may share information according to your consent and at your direction when legally permitted.

5. Data Storage and Security

5.1 Data Retention:

At geevo, we retain your information as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Information is retained to enable continued use of our Platform, ensure non-communication if requested, process refunds, provide accurate accounting for events, enhance user experience by understanding Platform traffic, detect and prevent abuse and illegal activities, and comply with legal obligations. If you do not log in for six months or more, your account may be temporarily deactivated, but you can contact us to reactivate it at any time.

5.2 Security Measures:

We implement robust technical and organizational measures to protect your information against unauthorized access, use, alteration, and destruction. These measures include:

  • Encrypting data during transmission and at rest,

  • Utilizing firewalls and intrusion detection systems,

  • Conducting regular network vulnerability testing,

  • Restrict employee access to personal information based on necessity and train them on privacy policies and procedures.

5.3 Password Management:

You are responsible for maintaining the confidentiality and security of your password. We recommend creating a complex and unique password for your account. If you need to reset your password, use the “Forgot your password?” link on our login page.

5.4 Data Transfers:

We may transfer your information to, store, and process it in the United States or other countries outside your residence. These countries may have different data protection laws. We ensure that the transfer of personal data is protected by appropriate safeguards, such as standard contractual clauses, to ensure your information remains protected according to this Privacy Policy.

5.5 Data Breach Protocol:

We are prepared to take immediate steps to mitigate any harm in the unlikely event of a data breach. This includes notifying affected users and regulatory authorities as required by law, investigating the breach, and reinforcing security measures to prevent future incidents.

6. User Rights and Choices

At geevo, we respect your right to control your personal information. We are committed to ensuring that you can exercise your rights by applicable data protection laws.

6.1 Exercising Your Rights:

You can exercise your data protection rights by contacting us at privacy@geevo.io. These rights include:

  • Access, Correction, Deletion: You can request access to, correction of, or deletion of your personal information.

  • Appeals: You may appeal decisions made by geevo regarding your requests.

  • Data Portability: Request to transfer your information to another entity.

  • Restriction of Processing: Ask us to restrict the processing of your information.

  • Opt-Out of Targeted Advertising: You can opt out of having your information used for targeted advertising by following the opt-out links in our communications.

  • Withdraw Consent: Withdraw any consents you have previously given concerning your information. This will not affect the lawfulness of processing before the withdrawal.

  • Complaints: You can complain to your local data protection authority regarding our handling of your personal information.

6.2 Marketing Communications:

You can opt out of receiving marketing communications from us by using the unsubscribe link in each email or by managing your preferences in your account settings.

6.3 Account Information:

You can update or correct your account information by editing your settings or contacting privacy@geevo.io. You can also deactivate your account through your account settings. If you wish to delete your information entirely, please contact us.

6.4 Location Information:

  • Website: A cookie may determine your location if you permit it through your browser settings.

  • Mobile Device: You can control location tracking through your device settings, which allow you to choose if and how we can access your geolocation.

6.5 Cookies and Tracking Technologies:

You can opt out of using cookies and similar technologies that track your activity on our Platform and other websites for targeted advertising. You can adjust these settings in your browser.

6.6 Non-Discrimination:

We will not discriminate against you for exercising your rights regarding your personal information. Please note that your choices may change or make some functionalities of the Platform unavailable.

7. Cookies and Tracking Technologies

At geevo, we use various cookies and tracking technologies to enhance your experience on our Platform. These technologies help us improve our services, provide personalized content, and analyze how our Platform is used.

7.1 Types of Cookies and Tracking Technologies Used:

  • Cookies are small data files stored on your hard drive or in device memory that facilitate various functionalities, such as keeping you logged in, remembering your preferences, and processing transactions.

  • Pixel Tags (Clear GIFs, Web Beacons, Pixels): These are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the movements of web users between pages and websites to understand how you interact with our content and to improve your user experience.

7.2 Purposes for Using These Technologies:

  • Platform Improvement: To enhance the functionality and user-friendliness of our Platform.

  • Personalization: We use personalization to tailor content and information we may send or display to you and otherwise personalize your experiences while using the Platform.

  • Analytics and Performance: To understand and analyze our users' usage trends and preferences, improve the Platform's work and appearance, and create new features and functionality.

  • **Tracking and Communications: We use this to determine the success of our marketing campaigns and deliver targeted advertising that we believe will be most interesting to you.

7.3 Managing Cookies:

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by setting or amending your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. More detailed information about cookie management with specific web browsers can be found in the browsers' respective websites.

7.4 Consent for Collection:

Based on your consent, we may also collect additional information from your device, such as photos or calendar information, to manage via the Platform. You have control over your consent and can withdraw it at any time, affecting the future use of this data but not the processing done before withdrawal.

8. Policy Updates

At geevo, we continuously work to enhance our services, so our policies may evolve. We will update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, and other factors.

8.1 Notification of Changes:

Whenever this Privacy Policy is updated, we will revise the date at the top of this page and publish the most current version. If there are significant changes, we will notify you directly by:

  • Email: Email the address associated with your account, provided it is current and active.

  • On-Platform Notification: Displaying a prominent notice on our Platform.

Please review this Privacy Policy frequently to stay informed about how we protect the personal information we collect.

9. Contact Information

If you have any questions, concerns, or comments about our Privacy Policy or handling your personal information, please contact us using the contact details provided below. We are committed to addressing any concerns you may have and will do our best to resolve them.

geevo, Inc.
21W 45th ST.
Suite 601
New York, NY 10036
Email: privacy@geevo.io

For matters related to privacy policy, legal notices, or service of process, please direct your correspondence to the above address.